Hotel Booking System - Software Functionality

System Configuration

• Add, view and edit unlimited room types, rooms, venues, pricing seasons and room rates.
• Add, view and edit system user access accounts.
• Charge by per room or by per person.
• Specify the booking ref format to be used on all room bookings.
• Charge tax on either rooms or services or both.
• Add bank holiday dates to the system. These dates are highlighted in red on the booking calendar.

Room Booking

• Display available rooms.
• Add, view and edit customer details.
• Add, view and edit bookings.
• Graphical view of bookings and booking status for this week, next week and so on into the future.
• Booking information - Showing current booking status as well as arrive/leave dates and total rent due.
• Booking status - Set up to 9 different booking status's, each with a different colour.
• Stay types - Record the customers type of stay i.e. holiday, weekend saver, promotion. This helps with your marketing effort.
• View, print or email invoices as well as the ability to transfer them to Microsoft Word, Open Office and Microsoft Outlook.
• Email support using POP3 addresses and SMTP addresses allowing emails to be sent without going through a local email program like Outlook.
• Change the state of hotel rooms, i.e. vacant, dirty, un-available.
• Check-in and check-out customers.
• Search for customers who have previously stayed in the hotel.
• Display room availability online and allow customers to create bookings (Internet Booking Service Add-on).

Reports

• Print various hotel reports including, payments, room status, customer loyalty, guest arrivals, accounting reports.
• Import/Export of customer details and reports into CSV format. Opens in Microsoft Excel.
• Ability to send booking information, maintenance schedule and venue bookings to Microsoft Excel.

Accessibility

• Help available on all forms by pressing the help button.
• Networking facility allowing one or more copies of the hotel booking software to access a central database over a local area network (LAN).
• Back-up facility allowing the system user to backup the database at any time.
• Simple to use interface.
• Add, view and edit maintenance schedule.
• Synchronise In-house bookings with Internet server and collect new Internet bookings (Internet Booking Service Add-on)